What does exclusivity actually cover?
It depends on the wording: products, channels, territory and duration. Carve-outs for existing customers or online sales are common. A tight clause can be enforced firmly. A loose one invites argument.
What if the principal sells directly?
Direct sales into an exclusive territory can breach the agreement. We examine invoices, tenders and websites to show the activity. Evidence collection must be careful and lawful.
What about parallel imports?
Goods entering through other channels can undermine an exclusive distributor. Remedies against the principal depend on its involvement. Against third parties, other rules apply. See distribution breaches.
Documents to have ready
- Exclusivity clause
- Territory and product definitions
- Evidence of competing sales
- Customer complaints
- Sales data before and after
Send us the documentsA short message and the key papers are enough for a first assessment.
WhatsApp usCommon questions
Is exclusivity implied?
Not usually. It must be agreed or arise from registered agency status.
Can exclusivity be lost for missing targets?
If the agreement says so and the process was followed.
More on agency, franchise & distribution
This page is general information based on UAE and Dubai legislation as we understand it at the date of drafting. It is not legal advice. Laws are amended, and the right step depends on your documents and facts. Outcomes are never guaranteed.