How do I preserve the evidence?
Photograph and record the defect with dates, notify in writing, and ask an engineer to inspect before any repair. Remedial work done first can destroy the proof.
Who must put it right?
The contractor, during the defects liability period and under its warranty obligations. If it fails, the employer may engage others and recover cost where the contract allows.
What compensation is realistic?
Cost of repair, reasonable consequential loss and sometimes diminution in value. Expert evidence will usually be needed. See defect liability.
Documents to have ready
- Contract and specification
- Handover and snag documents
- Inspection reports
- Photographs and videos
- Notices to the contractor
Send us the documentsA short message and the key papers are enough for a first assessment.
WhatsApp usCommon questions
Can I withhold payment for defects?
Only in line with the contract and after notice.
What if the defect shows after the defects period?
Other liability rules may apply, particularly for structural issues.
More on defects & engineering negligence
The ten-year structural liability rule is stated in general terms. UAE civil legislation has been revised recently, so the exact provision and period are checked against the current text before we advise on a specific claim. This page is general information, not legal advice.