Where is my money?
Buyers' payments should be held in the project escrow account. We review the escrow, payments and registration. Dubai's escrow and interim register laws are the starting points for rights and procedure.
What is the route to a refund?
Notice, regulator engagement where relevant, and then a claim. The sums, interest and timing depend on the law and the contract. Documents prove the claim.
What can delay refunds?
Disputes about default, project status and escrow release conditions. A complete file shortens this. See cancelled project claims.
Documents to have ready
- Sale agreement and Oqood
- Payment receipts
- Escrow details
- Developer notices
- Cancellation correspondence
Send us the documentsA short message and the key papers are enough for a first assessment.
WhatsApp usCommon questions
Is the refund guaranteed if the project is cancelled?
Not guaranteed. It depends on the project's status and legal framework.
Do I get interest on refunds?
Possibly, depending on the contract and the law.
More on developer & off-plan disputes
References to Dubai property legislation are general. Real estate laws and regulatory procedures in Dubai are amended from time to time, so we confirm the current text and the regulator's practice before advising on your claim. This page is general information, not legal advice.